At Lucky Garments, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, www.luckygarments.xyz, browse our boys’ clothing collections, contact us or make an enquiry about our products and services.
Our aim is to provide a safe, transparent and trustworthy online experience for every visitor and customer. By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will seek it before carrying out the relevant processing.
1. Information We Collect
When you visit the Lucky Garments website or contact us, we may collect information that helps us respond to your enquiries and improve our services.
Personal Information
Depending on how you interact with us, this information may include your name, phone number, email address, delivery address and other details you voluntarily provide through contact forms, order enquiries or customer communications.
Order and Business Enquiry Information
If you enquire about boys’ shirts, jeans, shorts, tracksuits or other clothing products, we may process the details necessary to understand your requirements. For wholesale and bulk orders, this may include business contact information, product preferences, quantities and relevant order details.
Technical and Browsing Information
Our website or its service providers may collect technical information such as your IP address, browser type, device information, pages visited and approximate usage patterns. This information may help us understand website performance, identify errors and improve the browsing experience.
We aim to collect only information that is reasonably necessary for the purposes described in this policy.
2. How We Use Your Information
Lucky Garments may use the information collected for legitimate business purposes, including:
Responding to customer questions and product enquiries.
Providing information about boys’ clothing and available collections.
Processing and managing orders, where applicable.
Communicating about delivery, payments, returns or other order-related matters, where applicable.
Providing customer support and addressing complaints.
Maintaining website functionality, security and performance.
Understanding visitor interests and improving our website content.
Meeting applicable legal, tax, accounting and regulatory obligations.
Sending promotional communications where permitted by law and, when required, with your consent.
We do not intend to use personal information for purposes unrelated to the reason it was collected without an appropriate legal basis or permission where required.
3. Cookies and Website Technologies
Cookies are small text files that websites may store on your device to remember preferences and support website functionality. Lucky Garments may use cookies or similar technologies if these features are enabled on our website.
Depending on the tools implemented, cookies may support essential website functions, measure website traffic, remember visitor preferences or help us understand how users navigate our pages.
You can manage cookies through your browser settings. Blocking certain cookies may affect some website features. Where applicable law requires consent for non-essential cookies, we will seek that consent before using them.
For more information about our website’s actual cookie usage, please contact us.
4. How We Protect Your Personal Information
We take reasonable measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. These measures may include access controls, appropriate website security practices and the use of security features provided by our hosting or technology providers.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we aim to handle information carefully and respond appropriately to security concerns.
You should avoid sending sensitive financial information or passwords through ordinary contact forms or unsecured messages.
5. Sharing of Information with Third Parties
Lucky Garments does not intend to sell customers’ personal information as a commercial product.
We may share information with service providers when reasonably necessary to operate our business. Depending on the services we use, these providers may include website hosting companies, website maintenance professionals, communication services, analytics providers, payment processors and delivery partners.
Information may also be disclosed where required by applicable law, a valid legal process or a lawful request from an authorised authority, or where disclosure is reasonably necessary to protect our rights, customers or website security.
Third-party services operate under their own applicable privacy terms. We encourage visitors to review those terms when interacting with external services through our website.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to enquiries, managing business relationships, maintaining appropriate records and meeting legal obligations.
The appropriate retention period depends on the type of information, why it was collected and any applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it, anonymise it or otherwise dispose of it securely, subject to legal obligations.
7. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to request access to your personal information, ask for corrections, request deletion, withdraw consent where processing relies on consent, or raise concerns about how your information is handled.
You may also choose not to provide certain information. However, this could limit our ability to respond to an enquiry or provide a requested service.
To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before responding and will handle requests in accordance with applicable legal requirements.
8. Children's Privacy
Lucky Garments specialises in boys’ clothing, but our website is intended to be used by adults, parents, guardians and other customers making clothing enquiries or purchases.
We do not knowingly seek to collect personal information directly from children without an appropriate legal basis and any required parental or guardian involvement. Parents or guardians who believe a child has provided personal information to us may contact us to request appropriate action.
9. External Links and Third-Party Websites
Our website may contain links to external websites, social media platforms or other online services. These links may help visitors discover our collections, contact our business or access additional information.
Lucky Garments does not control the privacy practices, content or security of third-party websites. Visiting an external website is subject to that website’s own policies and terms. We recommend reviewing the relevant privacy policy before sharing personal information with another service.
10. Updates to This Privacy Policy
We may update this Privacy Policy when our website, business operations, technology or applicable legal requirements change. Any revised version will be published on this page with an updated revision date.
We encourage visitors to review this page periodically to stay informed about how their information may be handled. Changes will take effect as stated in the updated policy, subject to applicable law.
11. Contact Lucky Garments
If you have questions, concerns or requests relating to this Lucky Garments Privacy Policy, customer data privacy or the handling of your personal information, please contact us.
Business Name: Lucky Garments
Email: himanshudua1982@gmail.com
Phone: 9811288555
Address: 300 (IX/1274), Main Road, Gandhi Nagar, Delhi – 110031, India
Website: www.luckygarments.xyz
We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable requirements.
Your privacy matters to us. Thank you for visiting Lucky Garments and trusting us with your enquiries about boys’ clothing and our services.